Groups of seven or more people must book by telephone or email. Guided tours can be booked at: www.museumsdienst-hamburg.de
Visitor information
Opening hours
Tuesday to Sunday, 10:00 to 17:00, closed on Mondays and public holidays.
- Guided tours, children's birthday parties and educational talks
You can find more information about our programme here:
- Accessibility
The museum can be accessed via a wheelchair ramp and there is also a wheelchair-accessible toilet. The exhibition as a whole has limited wheelchair access. Guided tours for people with visual impairments can be booked through the Hamburg Museum Service.
- Museum shop
Unfortunately, the shop is currently closed. We will soon be offering postcards, books, educational toys and small items for sale at the information counter again.
- Gastronomy
The museum does not have its own catering facilities. The museum is located in the university quarter. There are numerous cafés and restaurants in the neighbourhood.
- Food and drink
Food and drink may not be taken into the exhibition or consumed there.
- Photography
Photography is permitted in the museum for private, non-commercial purposes.
- Taking animals with you
Animals are not permitted, with the exception of assistance animals for people with disabilities.
- Car park situation
Unfortunately, the museum does not have its own car park.
Head of Scientific Education
- Head of Museum Management Zoology
- Zoology Education & Mediation & Visitor Management
Phone: +49 40 238317 925 / 555
E-Mail: d.bein@leibniz-lib.de